Metaverse Mod Squad

The Mod Squad. Squad Managers.

Susan South, Moderation Manager

AKA Agent99 Tomorrow


As Squad Moderator Manager, Susie is responsible for vision, management, training, development, and resolution with all of Metaverse Mod Squad's moderators and employees.

Susie is a pioneer in the online community world. Back in 1994, CNN instituted a new form of expression for their viewers called TalkBack Live, hosted on a then ground-breaking computer network called CompuServe. In 1994, Susie began her career as a systems operator, facilitating TalkBack Live Forum. She then was instrumental in moving CNN's chat room over to the "World Wide Web" in 1997. With that impressive beginning, Susie has continued to make history in online communities, hosting the first ever live chat with a sitting U.S. President, hosting chats with every major political figure in the United States, guiding America through the tragedy of 9/11 and hosting online events for three presidential elections. Susie's level head and cool wit has since attracted companies such as Newt Gingrich's American Solutions, Gossip Girl, Court TV, The WB, The CW, Harry Potter, NASCAR, and Warner Brothers. Metaverse Mod Squad is thrilled and honored that a moderator with the unparalleled experience and talent of Susie has agreed to lead the Squad.

Pam Taggart, Operations Manager

AKA Maxxwell Tomorrow


As Squad Operations Manager, Pam is responsible for daily operations, scheduling, human resources, development, and company organization.

Pam is a professional moderator that began her career in 2003, moderating such projects as Newt Gingrich's American Solutions, Gossip Girl, Harry Potter, The WB.com, The CWTV Lounge, Black Voices, The Harry Potter Dialogue Center and XMen3 The Last Stand. In 2004, Pam was hand picked by Susie to be a Team Leader and Interactive Moderator based on her demonstrated abilities at conflict resolution, engagement, and well, because chatters and posters just plain liked her. Pam has spent the last two years as a project trainer, training other moderators on new projects or emerging technologies. Prior to joining Metaverse Mod Squad, Pam worked for Alaska Airlines for 25 years, bringing to the Squad her vast customer service experience. Pam has garnered great respect from fellow moderators and community members and her vision, hard work and ideas are instrumental to the company. Pam has kicked butt in operations and practically runs Metaverse Mod Squad.

Laura Noel, Mod Squad Lead

AKA Triniti Tomorrow


As Mod Squad Lead, Laura is responsible for day to day and hour to hour shift management of moderators working on Metaverse Mod Squad's projects.

Not many moderators have the long time experience that Triniti brings to Metaverse Mod Squad. Triniti began chat moderation for CNN in 1999. She helped launch and host the NASCAR.com chat in 2000 and moved to message board moderation specializing in entertainment sites in 2003. She has been working as a professional moderator for 8 years and has been contracted for such projects as CNN, Court TV, The CW, The WB, Harry Potter, Newt Gingrich's American Solutions, Gossip Girl, and Warner Brothers. When asked to describe herself Triniti said, "I rarely get flustered."

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